Privacy Policy

Last updated: January 2026

1. Introduction

FloorPlanWorld ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our floor plan design services.

2. Information We Collect

2.1 Personal Information

When you register an account, we collect:

  • Full name
  • Email address
  • Password (stored hashed, never in plain text)

2.2 User Content

When you use the Service, we store:

  • Floor plan designs and data (JSON)
  • Thumbnails and exported images (PNG, JPG, PDF)
  • Title and description of your floor plans
  • Visibility settings (public/private)

2.3 Technical Information

We automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and features used
  • Access times and dates

3. How We Use Your Information

We use the information we collect to:

  • Create and maintain your account
  • Provide, operate, and maintain the Service
  • Save and retrieve your floor plan designs
  • Display public floor plans in the community gallery
  • Send you account-related notifications (e.g., PIN verification, password reset)
  • Respond to your support requests
  • Detect and prevent fraud or abuse
  • Improve the Service and develop new features

4. Public Floor Plans

When you mark a floor plan as public, the following information is visible to anyone visiting the landing page:

  • Title
  • Description (if provided)
  • Thumbnail image
  • Creation date
  • Your full name (as the author)

Your email address and account details are never displayed publicly. You may change a floor plan from public to private at any time.

5. Data Storage and Security

Your data is stored on secure servers provided by our hosting infrastructure. We implement industry-standard security measures to protect your information, including:

  • Encrypted password storage (hashed with bcrypt)
  • HTTPS/TLS encryption for all data in transit
  • JWT-based authentication for API requests
  • Restricted database access

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information only with:

  • Service providers: Trusted third parties that help us operate the Service (e.g., hosting providers), bound by confidentiality obligations
  • Legal requirements: When required by law or to protect our rights, property, or safety

7. Cookies and Local Storage

We use browser local storage to keep you signed in (authentication token) and to remember your preferences (e.g., dark mode, last-used tools). We do not use third-party tracking or advertising cookies.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Update your account information at any time
  • Delete your account and associated data
  • Export your floor plans in JSON format
  • Opt out of non-essential communications

To exercise these rights, contact us at [email protected].

9. Data Retention

We retain your account information for as long as your account is active. If you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

10. Children's Privacy

The Service is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us at [email protected] so we can delete it.

11. International Users

By using the Service, you understand that your information may be transferred to, stored, and processed in countries other than your country of residence. We take steps to ensure your data is treated securely regardless of location.

12. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance.

13. Contact

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].

← Back to Home Terms & Conditions →